一、INTRODUCTION 前言
1. Intent and Scope 目的與范圍
2. Management System 管理體系
二、NORMATIVE ELEMENTS AND THEIR INTERPRETATION 新版SA8000認(rèn)證規(guī)范性原則及其解釋
三、DEFINITIONS 定義
四、SOCIAL ACCOUNTABILITY REQUIREMENTS 新版SA8000認(rèn)證社會(huì)責(zé)任規(guī)范
1. Child Labour 童工
2. Forced or Compulsory Labour強(qiáng)迫或強(qiáng)制性勞動(dòng)
3. Health and Safety 健康與安全
4. Freedom of Association & Right to Collective Bargaining 自由結(jié)社及集體談判權(quán)利
5. Discrimination 歧視
6. Disciplinary Practices 懲戒性措施
7. Working Hours 工作時(shí)間
8. Remuneration 工資
9. Management System 管理體系
一．INTRODUCTION 前言
1. Intent and Scope 新版SA8000認(rèn)證目的與范圍
Intent: The intent of SA8000 is to provide an auditable, voluntary standard, based on the UN Declaration of Human Rights, ILO and other international human rights and labour norms and national labour laws, to empower and protect all personnel within an organisation’s control and influence who provide products or services for that organisation, including personnel employed by the organisation itself and by its suppliers, sub-contractors, sub-suppliers and home workers. It is intended that an organisation shall comply with this Standard through an appropriate and effective Management System.
目的：本標(biāo)準(zhǔn)目的在于提供一個(gè)基于聯(lián)合國(guó)人權(quán)宣言，國(guó)際勞工組織（ILO）和其他國(guó)際人權(quán)慣例，勞動(dòng)定額標(biāo)準(zhǔn)以及國(guó)家法律的標(biāo)準(zhǔn)，授權(quán)并保護(hù)所有在公司控制和影響范圍內(nèi)的生產(chǎn)或服務(wù)人員，包括公司自己及其供應(yīng)商，分包商，分包方雇用的員工和家庭工人。
Scope: It is universally applicable to every type of organisation, regardless of e.g., its size, geographic location or industry sector.
范圍：本標(biāo)準(zhǔn)各項(xiàng)規(guī)定具有普遍適用性，不受地域、產(chǎn)業(yè)類別和公司規(guī)模限制。
2. Management System 管理系統(tǒng)
Throughout your review of the next eight elements of SA8000, the requirements of this element - Management System - are central to their correct implementation, monitoring and enforcement. The Management System is the operational map that allows the organisation to achieve full and sustained compliance with SA8000 while continually improving, which is also known as Social Performance.
對(duì)于SA8000以下8個(gè)基本要素的回顧可知，該管理系統(tǒng)的要求對(duì)正確實(shí)施、監(jiān)測(cè)和執(zhí)行是至關(guān)重要的。該管理系統(tǒng)是使組織實(shí)現(xiàn)全面持續(xù)符合SA8000標(biāo)準(zhǔn)的同時(shí)又不斷進(jìn)行改善。這也被稱為社會(huì)績(jī)效。
When implementing the Management System element, it is a required priority that joint worker and management involvement be established, incorporated and maintained throughout the compliance process with all the Standard’s elements. This is particularly critical to identify and correct non-conformances and to assure continuing conformance.
在實(shí)施管理系統(tǒng)內(nèi)容時(shí)，需要優(yōu)先建立工人和管理共同參與，并整合和維護(hù)整個(gè)過(guò)程使其符合所有標(biāo)準(zhǔn)的內(nèi)容。這對(duì)識(shí)別和糾正不合格、保證持續(xù)合規(guī)性是至關(guān)重要的。
二、Normative Elements and Their Interpretation規(guī)范性原則及其解釋
The organisation shall comply with local, national and all other applicable laws, prevailing industry standards, other requirements to which the organisation subscribes and this Standard. When such laws, standards or other requirements to which the organisation subscribes and this Standard address the same issue, the provision most favourable to workers shall apply.
組織應(yīng)遵守當(dāng)?shù)?、?guó)家及其它所有適用的法律、通行的行業(yè)規(guī)定、公司簽署的其它規(guī)章以及本標(biāo)準(zhǔn)。當(dāng)國(guó)家及其它所有適用法律，標(biāo)準(zhǔn)或其他要求、公司簽署的其它規(guī)章以及本標(biāo)準(zhǔn)所規(guī)范議題相同時(shí)，以其中對(duì)工人最有利的條款為準(zhǔn)
組織也應(yīng)尊重下列國(guó)際協(xié)議之原則：
ILO Convention 1 (Hours of Work – Industry) and Recommendation 116 (Reduction of Hours of Work)
國(guó)際勞工組織公約第 1 號(hào)（工作時(shí)間-行業(yè)）及建議116（工時(shí)減少）
ILO Conventions 29 (Forced Labour) and 105 (Abolition of Forced Labour)
國(guó)際勞工組織公約第 29 及第105號(hào)（強(qiáng)迫性勞動(dòng)及其解除）
ILO Convention 87 (Freedom of Association)
國(guó)際勞工組織公約第 87 號(hào)（結(jié)社自由）
LO Convention 98 (Right to Organise and Collective Bargaining)
國(guó)際勞工組織公約第 98 號(hào)（組織和集體談判權(quán)利）
ILO Conventions 100 (Equal Remuneration) and 111 (Discrimination – Employment and Occupation)
國(guó)際勞工組織公約第 100 及第111 號(hào)（男女工人同工同酬；歧視－雇用和職業(yè)）
ILO Convention 102 (Social Security - Minimum Standards)
國(guó)際勞工組織公約第 102（社會(huì)安全－最低標(biāo)準(zhǔn)）
ILO Convention 131 (Minimum Wage Fixing) ILO Convention 135 (Workers’ )
國(guó)際勞工組織公約第 131（最低工資確定）
Representatives) ILO Convention 138 and Recommendation 146 (Minimum Age)
國(guó)際勞工組織公約第 138 號(hào)及建議條款第146 號(hào)（最低年齡及建議）
ILO Convention 155 and Recommendation 164 (Occupational Safety and Health)
國(guó)際勞工組織公約第 155 號(hào)及建議條款第164 號(hào)（職業(yè)安全與健康）
ILO Convention 159 (Vocational Rehabilitation and Employment - Disabled Persons)
國(guó)際勞工組織公約第 159 號(hào)（職業(yè)康復(fù)與就業(yè)－傷殘人士）
ILO Convention 169 (Indigenous and Tribal Peoples)
國(guó)際勞工組織公約第 169 號(hào)（原住民和部落民族）
ILO Convention 177 (Home Work)
國(guó)際勞工組織公約第 177 號(hào)（家庭工作）
ILO Convention 181 (Private Employment Agencies)
國(guó)際勞工組織公約第 181 號(hào) （私營(yíng)職業(yè)介紹所）
ILO Convention 182 (Worst Forms of Child Labour)
國(guó)際勞工組織公約第 182 號(hào)（最惡劣形式的童工）
ILO Convention 183 (Maternity Protection)
國(guó)際勞工組織公約第 183 號(hào)（孕婦保護(hù)）
ILO Code of Practice on HIV/AIDS and the World of Work
國(guó)際勞工組織關(guān)于艾滋病及就業(yè)守則
Universal Declaration of Human Rights
世界人權(quán)宣言
The International Covenant on Economic, Social and Cultural Rights
關(guān)于經(jīng)濟(jì)、社會(huì)和文化權(quán)利的國(guó)際公約
The International Covenant on Civil and Political Rights
關(guān)于政治和民主的國(guó)際公約
The United Nations Convention on the Rights of the Child
聯(lián)合國(guó)兒童權(quán)利公約
The United Nations Convention on the Elimination of All Forms of Discrimination Against Women
聯(lián)合國(guó)消除一切形式歧視婦女行為公約
The United Nations Convention on the Elimination of All Forms of Racial Discrimination
聯(lián)合國(guó)反對(duì)各自形式種族歧視公約
UN Guiding Principles on Business and Human Rights
關(guān)于聯(lián)合國(guó)商業(yè)和人權(quán)指導(dǎo)原則
三、Definitions (organized either alphabetically or by logical flow)
定義 （按字母順序或邏輯順序排列）
1. Shall: In this Standard the term “shall” indicates a requirement.
Note: Italics have been added for emphasis.
1. “應(yīng)”定義： 本標(biāo)準(zhǔn)中的術(shù)語(yǔ)“應(yīng)”表示要求。
注：增添的斜體字表示強(qiáng)調(diào)內(nèi)容。
2. May: In this Standard the term “may” indicates a permission. Note: Italics have been added for emphasis.
2. “可以”定義： 本標(biāo)準(zhǔn)中的術(shù)語(yǔ)“應(yīng)”表示準(zhǔn)許。注：增添的斜體字表示強(qiáng)調(diào)內(nèi)容。
3. Child: Any person under 15 years of age, unless the minimum age for work or mandatory schooling is higher by local law, in which case the stipulated higher age applies in that locality.
3. 兒童定義： 任何十五歲以下的人。若當(dāng)?shù)胤伤?guī)定最低工作年齡或義務(wù)教育年齡高于十五歲，則以較高年齡為準(zhǔn)。
4. Child labour: Any work performed by a child younger than the age(s) specified in the above definition of a child, except as provided for by ILO Recommendation 146.
4. 童工定義： 由低于上述兒童定義規(guī)定年齡的兒童所從事的任何勞動(dòng)，除非符合國(guó)際勞工組織建議條款第146 號(hào)規(guī)定.
5. Collective bargaining agreement: A contract specifying the terms and conditions for work, negotiated between an organisation (e.g. employer) or group of employers and one or more worker organisation(s).
5. 集體談判協(xié)議： 由一個(gè)或多個(gè)雇主與一個(gè)或多個(gè)工人組織簽訂的有關(guān)勞工談判的合約，明確規(guī)定雇用的條件和條款。
6. Corrective action: Action to eliminate the cause(s) and root cause(s) of a detected non-conformance.
Note: Corrective action is taken to prevent recurrence.
6. 糾正行動(dòng)定義： 消除已發(fā)現(xiàn)的不符合項(xiàng)的原因和根本原因的行動(dòng)。
注：采取糾正行動(dòng)是為了防止再次發(fā)生。
7. Preventive action: Action to eliminate the cause(s) and root cause(s) of a potential non-conformance.
Note: Preventive action is taken to prevent occurrence.
7. 預(yù)防行動(dòng)定義： 消除潛在的的不符合項(xiàng)的原因和根本原因的行動(dòng)。
注：預(yù)防糾正行動(dòng)是為了預(yù)防發(fā)生。
8. Forced or compulsory labour: All work or service that a person has not offered to do voluntarily and is made to do under the threat of punishment or retaliation or that is demanded as a means of repayment of debt.
8. 強(qiáng)迫或強(qiáng)制勞動(dòng)定義： 個(gè)人在任何非志愿性、受懲處或報(bào)復(fù)的威脅下工作或服務(wù)，或作為償債方法的工作或服務(wù)。
9. Home worker: A person who is contracted by the organisation or by its supplier, sub-supplier or subcontractor, but does not work on their premises.
9. 家庭工人定義： 與組織或其供應(yīng)商、下級(jí)供應(yīng)商或分包方簽有合約，但是不在他們廠址工作的人員。
10. Human trafficking: The recruitment, transfer, harbouring or receipt of persons, by means of the use of threat, force, deception or other forms of coercion, for the purpose of exploitation.
10. 販賣人口定義： 基于剝削的目的，通過(guò)使用威脅、武力、其他形式的強(qiáng)迫或欺騙，進(jìn)行人員的雇用、調(diào)動(dòng)、窩藏或接收。
11. Interested parties: An individual or group concerned with or affected by the social performance and/or activities of the organisation.
11. 利益相關(guān)方定義： 關(guān)心組織的活動(dòng)和/或社會(huì)績(jī)效或受此影響的個(gè)人或團(tuán)體。
12. Living Wage: The remuneration received for a standard work week by a worker in a particular place sufficient to afford a decent standard of living for the worker and her or his family. Elements of a decent standard of living include food, water, housing, education, health care, transport, clothing, and other essential needs including provision for unexpected events.
12. 生活工資定義：工人收到的標(biāo)準(zhǔn)工作周的薪酬應(yīng)使工人和她/他的家人在其所在地區(qū)足以支付中等生活標(biāo)準(zhǔn)。中等生活標(biāo)準(zhǔn)的組成包括食物，水，住房，教育，醫(yī)療，交通，服裝等基本需求，包括留出資金以備應(yīng)對(duì)突發(fā)事件。
13. Non-conformance: Non-compliance with a requirement.
13. “不符合”定義：不符合要求。
14. Organisation: The entirety of any business or non-business entity responsible for implementing the requirements of this Standard, including all personnel employed by the organisation. Note: For example, organisations include: companies, corporations, farms, plantations, cooperatives, NGOs and government institutions.
14. 組織定義： 負(fù)責(zé)實(shí)施本標(biāo)準(zhǔn)的要求的所有商業(yè)實(shí)體或非商業(yè)實(shí)體，包括該組織雇傭是所有員工。 注：例如，組織包括：公司，企業(yè)，農(nóng)場(chǎng)，種植園，合作社，非政府組織和政府組織。
15. Personnel: All individuals employed or contracted by an organisation, including but not limited to directors, executives, managers, supervisors, workers and contract workers such as security guards, canteen workers, dormitory workers and cleaning workers.
15. 員工定義： 所有直接或通過(guò)分包受雇于組織的男性和女性個(gè)體，包括董事、總裁、經(jīng)理、主管和工人和合同工，如保安員，食堂工人，宿舍的工人和清潔工人。
16. Worker: All non-management personnel.
16. 工人定義： 所有非管理人員。
17. Private employment agency: Any entity, independent of the public authorities, which provides one or more of the following labour market services:
• Matching offers of and applications for employment, without the agency becoming a party to the employment relationship(s) which may occur;
• Employing workers with a view to making them available to a third party entity, which assigns their tasks and supervises the execution of these tasks.
17. 私營(yíng)職業(yè)介紹所定義： 為勞動(dòng)市場(chǎng)提供一項(xiàng)或多項(xiàng)服務(wù)的一切實(shí)體、獨(dú)立的公共組織，這些服務(wù)包括：
a) 為就業(yè)申請(qǐng)?zhí)峁┢ヅ浞?wù)，代理組織不會(huì)成為雇傭關(guān)系中的任何一方
b) 雇傭工人目的是讓他們?yōu)榈谌綄?shí)體可用, 所以給他們分配任務(wù)并監(jiān)督這些任務(wù)的完成情況。
18. Remediation of child labourers: All support and actions necessary to ensure the safety, health,education and development of children who have been subjected to child labour, as defined above, and whose work has been terminated.
18. 救濟(jì)兒童定義： 為保障曾從事童工且已經(jīng)終止工作的兒童的安全、健康、教育和發(fā)展而采取的所有必要的支援及行動(dòng)。
19. Risk assessment: A process to identify the health, safety and labour policies and practices of an organisation and to prioritise associated risks.
19. 風(fēng)險(xiǎn)評(píng)估定義： 識(shí)別健康、安全、組織的勞工政策和實(shí)踐并為存在的相關(guān)風(fēng)險(xiǎn)確定優(yōu)先處理順序的程序。
20. SA8000 worker representative(s): One or more worker representative(s) freely elected by workers to facilitate communication with the management representative(s) and senior management on matters related to SA8000. In unionised facilities the worker representative(s) shall be from the recognised trade union(s), if they choose to serve. In cases where the union(s) does not appoint a representative or the organisation is not unionised, workers may freely elect the worker representative(s) for that purpose.
20. SA8000工人代表定義： 由工人自由選舉的一個(gè)或多個(gè)員工代表，其職責(zé)是就SA8000 相關(guān)事宜與管理層代表和高層管理人員進(jìn)行溝通。加入工會(huì)的設(shè)施，社會(huì)績(jī)效團(tuán)隊(duì)中的工人代表應(yīng)得到工會(huì)代表的承認(rèn)，如果他們選擇服務(wù)。如果工會(huì)未指派一名代表或者該組織沒有加入工會(huì)，那么工人可以在他們中間自由選舉一名或多名SA8000工人代表。
21. Social performance: An organisation’s achievement of full and sustained compliance with SA8000 while continually improving.
21. 社會(huì)績(jī)效定義： 一個(gè)組織取得全面且持續(xù)符合SA8000標(biāo)準(zhǔn)要求和不斷提高的成績(jī)。
22. Stakeholder engagement: The participation of interested parties, including but not limited to the organisation, trade unions, workers, worker organisations, suppliers, contractors, buyers, consumers, investors, NGOs, media and local and national government officials.
22. 相關(guān)方參與定義： 利益相關(guān)方,包括但不限于組織、工會(huì)、工人、工人組織、供應(yīng)商、承包商、購(gòu)買者、消費(fèi)者、投資者、非政府組織、媒體，以及地方和國(guó)家政府官員的參與。
23. Supplier/subcontractor: Any entity or individual(s) in the supply chain that directly provides the organisation with goods or services integral to, utilised in or for the production of the organisation’s goods or services.
23. 供應(yīng)商/分包商定義： 給組織直接提供貨物和/或服務(wù)的供應(yīng)鏈中的實(shí)體或個(gè)人，它所提供的貨物和/或服務(wù)構(gòu)成組織生產(chǎn)的貨物和/或服務(wù)的一部份，或者被用來(lái)生產(chǎn)組織貨物和/或服務(wù).
24. Sub-supplier: Any entity or individual(s) in the supply chain that provides the supplier with goods and/or services integral to, utilised in or for the production of the supplier’s or the organisation’s goods or services.
24. 下級(jí)供應(yīng)商定義： 給供應(yīng)商提供貨物和/或服務(wù)的供應(yīng)鏈中的實(shí)體或個(gè)人，它所提供的貨物和/或服務(wù)構(gòu)成供應(yīng)商生產(chǎn)的貨物和/或服務(wù)的一部份，或者被用來(lái)生產(chǎn)組織貨物和/或服務(wù)。
25. Worker organisation: An autonomous voluntary association of workers organised for the purpose of furthering and defending the rights and interests of workers.
25. 工人組織定義： 一個(gè)由工人自發(fā)組成的自愿性協(xié)會(huì)，目的是促進(jìn)和捍衛(wèi)工人.
26. Young worker: Any worker under the age of 18 but over the age of a child, as defined above.
26. 未成年工定義: 如上所定義的任何年齡在18歲以下且在童工年齡以上的工人.
四、Social Accountability Requirements SA8000認(rèn)證社會(huì)責(zé)任之規(guī)定
1. CHILD LABOUR童 工
1.1 The organisation shall not engage in or support the use of child labour as defined above.
組織不應(yīng)使用或支持使用符合上述定義的童工。
1.2 The organisation shall establish, document, maintain and effectively communicate to personnel and other interested parties, written policies and procedures for remediation of child labourers, and shall provide adequate financial and other support to enable such children to attend and remain in school until no longer a child as defined above. 如果發(fā)現(xiàn)有兒童從事符合上述童工定義的工作，組織應(yīng)建立、紀(jì)錄、保留旨在救濟(jì)這些兒童的政策和書面程序，并將其向員工及利益相關(guān)方有效傳達(dá)。組織還應(yīng)給這些兒童提供足 夠財(cái)務(wù)及其他支持以使之接受學(xué)校教育直到超過(guò)上述定義下兒童年齡為止。
1.3 The organisation may employ young workers, but where such young workers are subject to compulsory education laws, they shall work only outside of school hours. Under no circumstances shall any young worker’s school, work and transportation time exceed a combined total of 10 hours per day, and in no case shall young workers work more than 8 hours a day. Young workers may not work during night hours.
組織可以聘用未成年工，但如果受強(qiáng)制教育法規(guī)的限制，他們只可以在上課時(shí)間以外的時(shí)間工作。在任何情況下，未成年工每天的上課、工作和交通所有時(shí)間不可以超過(guò)10小時(shí)，且每天工作時(shí)間不能超過(guò)8小時(shí)，同時(shí)未成年工不可以安排在晚上上班。
1.4 The organisation shall not expose children or young workers to any situations – in or outside of the workplace – that are hazardous or unsafe to their physical and mental health and development.
無(wú)論工作地點(diǎn)內(nèi)外，組織不得將兒童或青少年工人置于對(duì)他們的身心健康和發(fā)展不安全或危險(xiǎn)的環(huán)境中。
2. FORCED OR COMPULSORY LABOUR 強(qiáng)迫或強(qiáng)制性勞動(dòng)
2.1 The organisation shall not engage in or support the use of forced or compulsory labour, including prison labour, as defined in Convention 29, shall not retain original identification papers and shall not require personnel to pay ‘deposits’ to the organisation upon commencing employment.
2.1 組織不得使用或支持ILO 公約29條中規(guī)定的強(qiáng)迫和強(qiáng)制性勞動(dòng)，也不得要求員工在受雇起始時(shí)交納“押金”或保存身份證件原件。
2.2 Neither the organisation nor any entity supplying labour to the organisation shall withhold any part of any personnel’s salary, benefits, property or documents in order to force such personnel to continue working for the organisation.
2.2 組織及為組織提供勞工的實(shí)體單位不得扣留工人的部分工資、福利、財(cái)產(chǎn)或證件， 以迫使員工在公司連續(xù)工作。
2.3 The organisation shall ensure that no employment fees or costs are borne in whole or in part by workers.
2.3 組織應(yīng)確保工人不用承擔(dān)雇用的全部或部分費(fèi)用和花銷。
2.4 Personnel shall have the right to leave the workplace premises after completing the standard workday and be free to terminate their employment provided that they give reasonable notice to their organisation.
2.4 員工有權(quán)在完成標(biāo)準(zhǔn)的工作時(shí)間后離開工作場(chǎng)所。員工在給組織的合理通知期限后，可以自由終止聘用合約。
2.5 Neither the organisation nor any entity supplying labour to the organisation shall engage in or support human trafficking.
2.5 為組織提供勞工的任何機(jī)構(gòu)和任何實(shí)體單位都不能參與或支持販賣人口。
3. HEALTH AND SAFETY 健康與安全
3.1 The organisation shall provide a safe and healthy workplace environment and shall take effective steps to prevent potential health and safety incidents and occupational injury or illness arising out of, associated with or occurring in the course of work. It shall minimise or eliminate, so far as is reasonably practicable, the causes of all hazards in the workplace environment, based upon the prevailing safety and health knowledge of the industry sector and of any specific hazards.
3.1 組織出于對(duì)普遍行業(yè)部門的健康與安全知識(shí)和任何具體危險(xiǎn)的了解，應(yīng)提供一個(gè)安全、健康的工作環(huán)境，并應(yīng)采取有效的措施，在可能條件下最大限度地降低或消除工作環(huán)境中的危害隱患，以避免在工作中或由于工作發(fā)生或與工作有關(guān)的事故對(duì)健康的危害。
3.2 The organisation shall assess all the workplace risks to new, expectant and nursing mothers including those arising out of their work activity, to ensure that all reasonable steps are taken to remove or reduce any risks to their health and safety.
3.2 組織應(yīng)評(píng)估其所有工作場(chǎng)所內(nèi)孕婦或是哺乳期母親工作活動(dòng)之外所有的風(fēng)險(xiǎn)，并確保采取合理的措施消除或降低其健康和安全的風(fēng)險(xiǎn)。
3.3 Where hazards remain after effective minimisation or elimination of the causes of all hazards in the workplace environment, the organisation shall provide personnel with appropriate personal protective equipment as needed at its own expense. In the event of a work-related injury the organisation shall provide first aid and assist the worker in obtaining follow-up medical treatment.
3.3 若在工作場(chǎng)所內(nèi)有效地最小化或是消除所有危險(xiǎn)的根源后如還存在危險(xiǎn)時(shí)，組織應(yīng)為員工提供適當(dāng)?shù)膫€(gè)人保護(hù)裝置。員工因工作時(shí)受傷，組織應(yīng)提供急救并協(xié)助工人獲得后續(xù)的治療。
3.4 The organisation shall appoint a senior management representative to be responsible for ensuring a safe and healthy workplace environment for all personnel and for implementing this Standard’s Health and Safety requirements.
3.4 組織應(yīng)指定一高層管理代表負(fù)責(zé)為全體員工提供一個(gè)健康與安全的工作環(huán)境，并且負(fù)責(zé)落實(shí)本標(biāo)準(zhǔn)有關(guān)健康與安全的各項(xiàng)規(guī)定。
3.5 A Health and Safety Committee, comprised of a well-balanced group of management representatives and workers, shall be established and maintained. Unless otherwise specified by law, at least one worker member(s) on the Committee shall be by recognised trade union(s) representative(s), if they choose to serve. In cases where the union(s) does not appoint a representative or the organisation is not unionised, workers shall appoint a representative(s) as they deem appropriate. Its decisions shall be effectively communicated to all personnel. The Committee shall be trained and retrained periodically in order to be competently committed to continually improving the health and safety conditions in the workplace. It shall conduct formal, periodic occupational health and safety risk assessments to identify and then address current and potential health and safety hazards. Records of these assessments and corrective and preventive actions taken shall be kept.
3.5 健康和安全委員會(huì)：應(yīng)建立并維持一個(gè)由管理層代表和工人均衡組成的健康和安全委員會(huì)。除法律另有規(guī)定外，委員會(huì)至少有一名由工會(huì)代表認(rèn)可的工人成員，如果他們選擇服務(wù)。如果工會(huì)沒有委任代表或該組織未加入工會(huì)，工人可以從他們中選出一名或多名他們認(rèn)同的代表。健康和安全委員會(huì)的決策應(yīng)有效地傳達(dá)給所有員工。應(yīng)對(duì)委員會(huì)的成員進(jìn)行培訓(xùn)，而且要定期再培訓(xùn)，以勝任不斷致力于改善工作場(chǎng)所的衛(wèi)生和安全條件。它應(yīng)當(dāng)定期進(jìn)行正規(guī)的職業(yè)健康和安全風(fēng)險(xiǎn)評(píng)估，以識(shí)別并解決現(xiàn)有的和潛在的健康和安全隱患。應(yīng)保存這些評(píng)估和采取的糾正和預(yù)防措施記錄。
3.6 The organisation shall provide to personnel, on a regular basis, effective health and safety training, including on-site training and, where needed, job-specific training. Such training shall also be repeated for new and reassigned personnel, where incidents have occurred, and when changes in technology and/or the introduction of new machinery present new risks to the health and safety of personnel.
3.6 組織應(yīng)定期提供給員工有效的健康和安全指示，包括現(xiàn)場(chǎng)指示，（如必要）專用的工作指示。應(yīng)對(duì)新進(jìn)、調(diào)職以及在發(fā)生事故地方的員工進(jìn)行培訓(xùn)；對(duì)于技術(shù)上的改變和/或引進(jìn)新型機(jī)械裝置會(huì)對(duì)于員工的健康與安全構(gòu)成新的危險(xiǎn)時(shí)，要對(duì)員工進(jìn)行培訓(xùn)。
3.7 The organisation shall establish documented procedures to detect, prevent, minimise, eliminate or otherwise respond to potential risks to the health and safety of personnel. The organisation shall maintain written records of all health and safety incidents that occur in the workplace and in all residences and property provided by the organisation, whether it owns, leases or contracts the residences or property from a service provider.
3.7 組織應(yīng)建立備有文件證明的程序來(lái)檢測(cè)、預(yù)防、最小化、消除或是應(yīng)對(duì)可能危害任何員工健康與安全的潛在危險(xiǎn)。組織應(yīng)保留發(fā)生在工作場(chǎng)所和由組織提供的或是組織從服務(wù)供應(yīng)商那里擁有、租賃或是簽約合同得到的住所和房產(chǎn)內(nèi)所有健康與安全事故的書面記錄。
3.8 The organisation shall provide, for use by all personnel, free access to: clean toilet facilities, potable water, suitable spaces for meal breaks, and, where applicable, sanitary facilities for food storage.
3.8 組織應(yīng)給所有員工提供干凈的廁所、可飲用的水、適當(dāng)?shù)倪M(jìn)餐空間及必要時(shí)提供儲(chǔ)藏食品的衛(wèi)生的設(shè)施。
3.9 The organisation shall ensure that any dormitory facilities provided for personnel are clean, safe and meet their basic needs, whether it owns, leases or contracts the dormitories from a service provider.
3.9 組織如果提供員工宿舍（無(wú)論宿舍是組織從服務(wù)供應(yīng)商那里擁有、租賃或是簽約合同得到的），應(yīng)保證宿舍設(shè)施干凈、安全且能滿足員工基本需要。
3.10 All personnel shall have the right to remove themselves from imminent serious danger without seeking permission from the organisation.
3.10 所有人員應(yīng)有權(quán)利離開即將發(fā)生的嚴(yán)重危險(xiǎn)，即使未經(jīng)組織準(zhǔn)許。
4. FREEDOM OF ASSOCIATION & RIGHT TO COLLECTIVE BARGAINING 自由結(jié)社及集體談判權(quán)利
4.1 All personnel shall have the right to form, join and organise trade union(s) of their choice and to bargain collectively on their behalf with the organisation. The organisation shall respect this right and shall effectively inform personnel that they are free to join a worker organisation of their choosing without any negative consequences or retaliation from the organisation. The organisation shall not interfere in any way with the establishment, functioning or administration of workers’ organisation(s) or collective bargaining.
4.1 所有人員有權(quán)自由組建、參加和組織工會(huì)，并代表他們自己和組織進(jìn)行集體談判。組織應(yīng)尊重這項(xiàng)權(quán)利，并應(yīng)切實(shí)告知員工可以自由加入所選擇的組織。員工不會(huì)因此而有任何不良后果或受到公司的報(bào)復(fù)。組織不會(huì)以任何方式介入這種工人組織或集體談判的建立、運(yùn)行或管理。
4.2 In situations where the right to freedom of association and collective bargaining are restricted under law, the organisation shall allow workers to freely elect their own representatives.
4.2 在結(jié)社自由和集體談判權(quán)利受法律限制時(shí)，組織應(yīng)允許工人自由選擇自己的工人代表。
4.3 The organisation shall ensure that union members, representatives of workers and any personnel engaged in organising workers are not subjected to discrimination, harassment, intimidation or retaliation for being union members, representative(s) of workers or engaged in organising workers, and that such representatives have access to their members in the workplace.
4.3 組織應(yīng)保證任何參與組織工人的工會(huì)成員、工人代表和員工不會(huì)因?yàn)樽鳛楣?huì)成員或參與工會(huì)活動(dòng)而受歧視、騷擾、脅迫或報(bào)復(fù)，員工代表可在工作地點(diǎn)與其所代表的員工保持接觸。
5. DISCRIMINATION 歧視
5.1 The organisation shall not engage in or support discrimination in hiring, remuneration, access to training, promotion, termination or retirement based on race, national or territorial or social origin, caste, birth, religion, disability, gender, sexual orientation, family responsibilities, marital status, union membership, political opinions, age or any other condition that could give rise to discrimination.
5.1 在涉及聘用、報(bào)酬、培訓(xùn)機(jī)會(huì)、升遷、解職或退休等事項(xiàng)上，組織不得從事或支持基于種族、民族或社會(huì)出身、社會(huì)階層、血統(tǒng)、宗教、身體殘疾、性別、性取向、家庭責(zé)任、婚姻狀況、工會(huì)會(huì)員、政見、年齡或其他的歧視。
5.2 The organisation shall not interfere with the exercise of personnel’s rights to observe tenets or practices or to meet needs relating to race, national or social origin, religion, disability, gender, sexual orientation, family responsibilities, union membership, political opinions or any other condition that could give rise to discrimination.
5.2 組織不能干涉員工行使遵奉信仰和風(fēng)俗的權(quán)利，或?yàn)闈M足涉及種族、民族或社會(huì)出身、社會(huì)階層、血統(tǒng)、宗教、殘疾、性別、性取向、家庭責(zé)任、婚姻狀況、工會(huì)會(huì)員、政見或任何其他可引起歧視的需要。
5.3 The organisation shall not allow any behaviour that is threatening, abusive, exploitative or sexually coercive, including gestures, language and physical contact, in the workplace and in all residences and property provided by the organisation, whether it owns, leases or contracts the residences or property from a service provider.
5.3 組織不能允許在工作場(chǎng)所、由組織提供給員工使用的住所和其他場(chǎng)所內(nèi)進(jìn)行任何威脅、虐待、剝削的行為及強(qiáng)迫性的性侵?jǐn)_行為，包括姿勢(shì)、語(yǔ)言和身體的接觸。
5.4 The organisation shall not subject personnel to pregnancy or virginity tests under any circumstances.
5.4 組織不得在任何情況下要求員工做懷孕或童貞測(cè)試。
6. DISCIPLINARY PRACTICES 懲戒性措施
6.1 The organisation shall treat all personnel with dignity and respect. The organisation shall not engage in or tolerate the use of corporal punishment, mental or physical coercion or verbal abuse of personnel. No harsh or inhumane treatment is allowed.
6.1 機(jī)構(gòu)應(yīng)對(duì)所有人員予以尊嚴(yán)及尊重，公司不得從事或支持體罰、精神或肉體脅迫以及言語(yǔ)侮辱。也不得以粗暴、非人道的方式對(duì)待工人。
7. WORKING HOURS 工作時(shí)間
7.1 The organisation shall comply with applicable laws, collective bargaining agreements (where applicable) and industry standards on working hours, breaks and public holidays. The normal work week, not including overtime, shall be defined by law but shall not exceed 48 hours.
7.1 機(jī)構(gòu)應(yīng)遵守適用法律、集體談判協(xié)議（如適用）及行業(yè)標(biāo)準(zhǔn)有關(guān)工作時(shí)間和公共假期的規(guī)定。標(biāo)準(zhǔn)工作周（不含加班時(shí)間）應(yīng)根據(jù)法律規(guī)定，不得超過(guò)四十八小時(shí)。
7.2 Personnel shall be provided with at least one day off following every six consecutive days of working. Exceptions to this rule apply only where both of the following conditions exist:
7.2 員工每連續(xù)工作六天至少須有一天休息。不過(guò)，在以下兩種情況下允許有其他安排：
a) National law allows work time exceeding this limit; and
a) 國(guó)家法律允許加班時(shí)間超過(guò)該規(guī)定；
b) A freely negotiated collective bargaining agreement is in force that allows work time averaging, including adequate rest periods.
b) 存在一個(gè)有效的經(jīng)過(guò)自由協(xié)商的集體談判協(xié)議，允許平均工作時(shí)間涵蓋了適當(dāng)?shù)男菹r(shí)間。
7.3 All overtime work shall be voluntary, except as provided in 7.4 below, shall not exceed 12 hours per week and shall not be requested on a regular basis.
7.3 除非符合7.4 條（見下款），所有加班必須是自愿性質(zhì)，每周加班時(shí)間不得超過(guò)十二小時(shí)。
7.4 In cases where overtime work is needed in order to meet short-term business demand and the organisation is party to a freely negotiated collective bargaining agreement representing a significant portion of its workforce, the organisation may require such overtime work in accordance with such agreement. Any such agreement must comply with the other requirements of this Working Hours element.
7.4 如機(jī)構(gòu)與代表眾多所屬員工的工人組織（依據(jù)上述定義）通過(guò)自由談判達(dá)成集體談判協(xié)議，機(jī)構(gòu)可以根據(jù)協(xié)議要求工人加班以滿足短期業(yè)務(wù)需要。任何此類協(xié)議應(yīng)符合上述7.1 條有關(guān)規(guī)定.
8. REMUNERATION 工資
8.1 The organisation shall respect the right of personnel to a living wage and ensure that wages for a normal work week, not including overtime, shall always meet at least legal or industry minimum standards, or collective bargaining agreements (where applicable). Wages shall be sufficient to meet the basic needs of personnel and to provide some discretionary income.
8.1 機(jī)構(gòu)應(yīng)保證在一個(gè)標(biāo)準(zhǔn)工作周內(nèi)（不包括加班）所付工資總能至少達(dá)到法定或行業(yè)最低工資標(biāo)準(zhǔn)或集體談判協(xié)議（如適用）。工資應(yīng)滿足員工基本需要，以及提供一些可隨意支配的收入。
8.2 The organisation shall not make deductions from wages for disciplinary purposes. Exception to this rule applies only when both of the following conditions exist:
a) Deductions from wages for disciplinary purposes are permitted by national law; and
b) A freely negotiated collective bargaining agreement is in force that permits this practice.
8.2 機(jī)構(gòu)應(yīng)保證不因懲戒目的而扣減工資，除非符合以下條件：
a) 這種出于懲戒扣減工資得到國(guó)家法律許可；
b) 獲得自由集體談判的同意。
8.3 The organisation shall ensure that personnel’s wages and benefits composition are detailed clearly and regularly to them in writing for each pay period. The organisation shall lawfully render all wages and benefits due in a manner convenient to workers, but in no circumstances in delayed or restricted forms, such as vouchers, coupons or promissory notes.
8.3 機(jī)構(gòu)應(yīng)確保在每個(gè)支薪期向員工清楚詳細(xì)地定期以書面形式列明工資、待遇構(gòu)成；機(jī)構(gòu)還應(yīng)保證全部工資、待遇以方便員工的形式支付，不得在任何情況下延遲或用限制的形式（如購(gòu)物代金券、優(yōu)惠券、期票）支付。
8.4 All overtime shall be reimbursed at a premium rate as defined by national law or established by a collective bargaining agreement. In countries where a premium rate for overtime is not regulated by law or there is no collective bargaining agreement, personnel shall be compensated for overtime at the organisation’s premium rate or at a premium rate equal to prevailing industry standards, whichever is higher.
8.4 所有加班應(yīng)按照國(guó)家規(guī)定或按照已制定的集體談判協(xié)議支付加班津貼，如果在一些國(guó)家法律未規(guī)定加班津貼或者沒有集體談判協(xié)議，則加班津貼應(yīng)以額外的比率或根據(jù)普遍行業(yè)標(biāo)準(zhǔn)確定，無(wú)論哪種情況應(yīng)更符合工人利益。
8.5 The organisation shall not use labour-only contracting arrangements, consecutive short-term contracts and/or false apprenticeship or other schemes to avoid meeting its obligations to personnel under applicable laws and regulations pertaining to labour and social security.
8.5 機(jī)構(gòu)應(yīng)保證不采取純勞務(wù)合同安排，連續(xù)的短期合約及/或虛假的學(xué)徒工制度以規(guī)避涉及勞動(dòng)和社會(huì)保障條例的適用法律所規(guī)定的對(duì)員工應(yīng)盡的義務(wù)。
9. MANAGEMENT SYSTEM 管理系統(tǒng)
9.1 Policies, Procedures and Records
9.1 政策，程序和記錄
9.1.1 Senior management shall write a policy statement to inform personnel, in all appropriate languages, that it has chosen to comply with SA8000.
9.1.1 高層管理人員應(yīng)以適當(dāng)?shù)恼Z(yǔ)言制定書面政策以告知全體員工該機(jī)構(gòu)自愿選擇遵守SA8000標(biāo)準(zhǔn)的要求。
9.1.2 This policy statement shall include the organisation’s commitment to conform to all requirements of the SA8000 Standard and to respect the international instruments as listed in the previous section on Normative Elements and Their Interpretation. The statement shall also commit the organisation to comply with: national laws, other applicable laws and other requirements to which the organisation subscribes.
9.1.2該政策聲明應(yīng)包括該機(jī)構(gòu)對(duì)于遵守SA8000標(biāo)準(zhǔn)中的所有要求的承諾，尊重在本標(biāo)準(zhǔn)第二部分的《規(guī)范性原則及其解釋》中列出的國(guó)際指導(dǎo)。聲明還應(yīng)該包括該機(jī)構(gòu)承諾遵守國(guó)家及其它適用法律，及機(jī)構(gòu)簽署的其它規(guī)章要求。
9.1.3 This policy statement and the SA8000 Standard shall be prominently and conspicuously displayed, in appropriate and comprehensible form, in the workplace and in residences and property provided by the organisation, whether it owns, leases or contracts the residences or property from a service provider.
9.1.3該政策聲明和SA8000標(biāo)準(zhǔn)應(yīng)以容易理解和合適的形式展示在由機(jī)構(gòu)提供的或是機(jī)構(gòu)從服務(wù)供應(yīng)商那里擁有、租賃或是簽約合同得到的工作場(chǎng)所、住所和房產(chǎn)內(nèi)的顯而易見位置。
9.1.4 The organisation shall develop policies and procedures to implement the SA8000 Standard.
9.1.4 該機(jī)構(gòu)應(yīng)該制定實(shí)施SA8000標(biāo)準(zhǔn)的政策和程序。
9.1.5 These policies and procedures shall be effectively communicated and made accessible to personnel in all appropriate languages. These communications shall also be clearly shared with customers, suppliers, sub-contractors and sub-suppliers.
9.1.5這些政策和程序應(yīng)以合適的語(yǔ)言有效地傳達(dá)給員工，也要清楚地分享給客戶、供應(yīng)商、分包商和下級(jí)供應(yīng)商。
9.1.6 The organisation shall maintain appropriate records to demonstrate conformance to and implementation of the SA8000 standard, including the Management System requirements contained in this element. Associated records shall be kept and written or oral summaries given to the SA8000 worker representative(s).
9.1.6該機(jī)構(gòu)應(yīng)維持適當(dāng)?shù)挠涗浺宰C明符合且實(shí)施SA8000標(biāo)準(zhǔn)，包括本單元提到的管理系統(tǒng)要求。應(yīng)保存相關(guān)記錄并把書面或口頭總結(jié)傳達(dá)給SA8000工人代表。
9.1.7 The organisation shall regularly conduct a management review of its policy statement, policies, procedures implementing this Standard and performance results, in order to continually improve.
9.1.7機(jī)構(gòu)應(yīng)對(duì)其SA8000政策聲明、政策、程序的實(shí)施結(jié)果定期進(jìn)行管理評(píng)審，以便不斷地提高改善。
9.1.8 The organisation shall make its policy statement publicly available in an effective form and manner to interested parties, upon request.
9.1.8機(jī)構(gòu)應(yīng)根據(jù)要求，以有效地形式和方式對(duì)利益相關(guān)方公開該機(jī)構(gòu)的政策聲明。
9.2 Social Performance Team
9.2 社會(huì)績(jī)效團(tuán)隊(duì)
9.2.1 A Social Performance Team (SPT) shall be established to implement all elements of SA8000. The Team shall include a balanced representation of:
a) SA8000 worker representative(s); and
b) management.
Compliance accountability for the Standard shall solely rest with Senior Management.
9.2.1 應(yīng)組建社會(huì)績(jī)效團(tuán)隊(duì)（SPT）以實(shí)施SA8000標(biāo)準(zhǔn)的所有內(nèi)容，這個(gè)團(tuán)隊(duì)?wèi)?yīng)包括一組平衡的代表人員：
a) SA8000工人代表；和
b) 管理層人員
對(duì)于本標(biāo)準(zhǔn)中應(yīng)服從的責(zé)任僅僅歸于高級(jí)管理人員.
9.2.2 In unionised facilities, worker representation on the SPT shall be by recognised trade union(s) representative(s), if they choose to serve. In cases where the union(s) does not appoint a representative or the organisation is not unionised, workers may freely elect one or more SA8000 worker representative(s) from among themselves for this purpose. In no circumstances shall the SA8000 worker representative(s) be seen as a substitute for trade union representation.
9.2.2加入工會(huì)的設(shè)施，社會(huì)績(jī)效團(tuán)隊(duì)中的工人代表應(yīng)得到工會(huì)代表的承認(rèn)，如果他們選擇服務(wù)。如果工會(huì)未指派一名代表或者該機(jī)構(gòu)沒有加入工會(huì)，那么工人可以在他們中間自由選舉一名或多名SA8000工人代表。
9.3 Identification and Assessment of Risks
9.3 風(fēng)險(xiǎn)識(shí)別和評(píng)估
9.3.1 The SPT shall conduct periodic written risk assessments to identify and prioritise the areas of actual or potential non-conformance to this Standard. It shall also recommend actions to Senior Management that address these risks. Actions to address these risks shall be prioritised according to their severity or where a delay in responding would make it impossible to address.
9.3.1社會(huì)績(jī)效團(tuán)隊(duì)?wèi)?yīng)定期進(jìn)行書面風(fēng)險(xiǎn)評(píng)估對(duì)實(shí)際的或潛在的不符合本標(biāo)準(zhǔn)的方面進(jìn)行識(shí)別并按優(yōu)先順序處理。社會(huì)績(jī)效團(tuán)隊(duì)還應(yīng)該為高層管理人員發(fā)現(xiàn)的危險(xiǎn)情況提供推薦解決方案。解決這些危險(xiǎn)的行動(dòng)應(yīng)根據(jù)危險(xiǎn)的嚴(yán)重程度確定優(yōu)先順序，對(duì)于無(wú)法解決的可以延期。
9.3.2 The SPT shall conduct these assessments based on their recommended data and data collection techniques and in meaningful consultation with interested parties.
9.3.2社會(huì)績(jī)效團(tuán)隊(duì)進(jìn)行這些評(píng)估應(yīng)基于推薦的數(shù)據(jù)，數(shù)據(jù)收集技術(shù)和以及各利益相關(guān)方有意義的磋商。
9.4 Monitoring 監(jiān)督
9.4.1 The SPT shall effectively monitor workplace activities for:
a) Compliance with this Standard;
b) Implementation of actions to effectively address the risks identified by the SPT; and
c) For the effectiveness of systems implemented to meet the organisation’s policies and the requirements of this Standard.
9.4.1社會(huì)績(jī)效團(tuán)隊(duì)?wèi)?yīng)有效地監(jiān)督工作場(chǎng)所的活動(dòng)：
a) 遵守本標(biāo)準(zhǔn)
b) 實(shí)施行動(dòng)有效解決由社會(huì)績(jī)效團(tuán)隊(duì)識(shí)別出的危險(xiǎn)；和
c) 對(duì)于系統(tǒng)的有效實(shí)施以達(dá)到組織的政策和本標(biāo)準(zhǔn)的要求。
It shall have the authority to collect information from or include interested parties (stakeholders) in its monitoring activities. It shall also liaise with other departments to study, define, analyse and/or address any possible non-conformance(s) to the SA8000 Standard.
社會(huì)績(jī)效團(tuán)隊(duì)?wèi)?yīng)有從或包括利益相關(guān)方（相關(guān)方）受監(jiān)督的活動(dòng)中搜集信息的權(quán)利。社會(huì)績(jī)效團(tuán)隊(duì)還應(yīng)與其他部門研究、定義、分析和/或解決任何可能的SA8000標(biāo)準(zhǔn)不符合項(xiàng)。
9.4.2 The SPT shall also facilitate routine internal audits and produce reports for senior management on the performance and benefits of actions taken to meet the SA8000 Standard, including a record of corrective and preventive actions identified.
9.4.2 社會(huì)績(jī)效團(tuán)隊(duì)?wèi)?yīng)協(xié)助常規(guī)的內(nèi)部審核，并為高層管理人員撰寫關(guān)于達(dá)到SA8000標(biāo)準(zhǔn)時(shí)采取的執(zhí)行方案和方案成效的報(bào)告，報(bào)告應(yīng)包括糾正和預(yù)防方案的記錄。
9.4.3 The SPT shall also hold periodic meetings to review progress and identify potential actions to strengthen implementation of the Standard.
9.4.3 社會(huì)績(jī)效團(tuán)隊(duì)還應(yīng)舉行定期舉行會(huì)議，檢查進(jìn)展并確定有潛力的措施以加強(qiáng)本標(biāo)準(zhǔn)的實(shí)施。
9.5 Internal Involvement and Communication
9.5 內(nèi)部參與和溝通
9.5.1 The organisation shall demonstrate that personnel effectively understand the requirements of SA8000, and shall regularly communicate the requirements of SA8000 through routine communications.
9.5.1組織應(yīng)能證明員工有效地了解SA8000標(biāo)準(zhǔn)的要求，并應(yīng)定期把SA8000標(biāo)準(zhǔn)的要求以日常交流形式和員工進(jìn)行溝通。
9.6 Complaint Management and Resolution
9.6 投訴管理和解決
9.6.1 The organisation shall establish a written grievance procedure that is confidential, unbiased, non-retaliatory and accessible and available to personnel and interested parties to make comments, recommendations, reports or complaints concerning the workplace and/or non-conformances to the SA8000 Standard.
9.6.1組織應(yīng)為員工和利益相關(guān)方建立保密的，不帶偏見的，不會(huì)報(bào)復(fù)的書面申訴程序，可以讓有關(guān)各方就有關(guān)工作場(chǎng)所和/或不符合SA8000標(biāo)準(zhǔn)之處提意見，建議，報(bào)告或投訴。
9.6.2 The organisation shall have procedures for investigating, following up on and communicating the outcome of complaints concerning the workplace and/or non-conformances to this Standard or of its implementing policies and procedures. These results shall be freely available to all personnel and, upon request, to interested parties.
9.6.2組織應(yīng)有建立程序?qū)ι婕暗焦ぷ鲌?chǎng)所和/或不符合本標(biāo)準(zhǔn)或它的實(shí)施政策和程序進(jìn)行調(diào)查，跟進(jìn)和溝通。這些結(jié)果應(yīng)直率地告知給所有員工，并根據(jù)要求，提供給利益相關(guān)方。
9.6.3 The organisation shall not discipline, dismiss or otherwise discriminate against any personnel or interested party for providing information on SA8000 compliance or for making other workplace complaints.
9.6.3對(duì)于任何員工或利益相關(guān)方提供有關(guān)SA8000的合規(guī)性信息，或?qū)ζ渌ぷ鲌?chǎng)所進(jìn)行投訴時(shí)，該組織不得對(duì)其懲罰，解雇或以其他方式歧視。
9.7 External Verification and Stakeholder Engagement
9.7 外部驗(yàn)證和利益相關(guān)方參與
9.7.1 In the case of announced and unannounced audits for the purpose of certifying its compliance with the requirements of this Standard, the organisation shall fully cooperate with external auditors to determine the severity and frequency of any problems that arise in meeting the SA8000 Standard.
9.7.1 在進(jìn)行事先通知和未事先通知的審核以證實(shí)是否符合本標(biāo)準(zhǔn)的要求時(shí)，該組織應(yīng)全力配合外聘審核員，確定在滿足SA8000標(biāo)準(zhǔn)過(guò)程中出現(xiàn)的問題的嚴(yán)重程度和其出現(xiàn)頻率。
9.7.2 The organisation shall participate in stakeholder engagement in order to attain sustainable compliance with the SA8000 Standard.
9.7.2 組織應(yīng)參與到利益相關(guān)方參與中, 以達(dá)到持續(xù)符合SA8000標(biāo)準(zhǔn)。
9.8 Corrective and Preventive Actions
9.8 糾正和預(yù)防行動(dòng)
9.8.1 The organisation shall formulate policies and procedures for the prompt implementation of corrective and preventive actions and shall provide adequate resources for them. The SPT shall ensure that these actions are effectively implemented.
9.8.1 組織應(yīng)為計(jì)時(shí)實(shí)施糾正和預(yù)防行動(dòng)制定政策和程序，還應(yīng)為糾正和預(yù)防行動(dòng)提供足夠的資源。社會(huì)績(jī)效團(tuán)隊(duì)?wèi)?yīng)確保這些行動(dòng)有效地實(shí)施。
9.8.2 The SPT shall maintain records, including timelines, that list, at minimum, non-conformances related to SA8000, their root causes, the corrective and preventive actions taken and implementation results.
9.8.2 社會(huì)績(jī)效團(tuán)隊(duì)?wèi)?yīng)維持記錄，包括大事件記錄，至少應(yīng)列出不符合SA8000標(biāo)準(zhǔn)之處，其根本原因，和采取的糾正和預(yù)防行動(dòng)以及實(shí)施效果。
9.9 Training and Capacity Building
9.9 培訓(xùn)和能力培養(yǎng)
9.9.1 The organisation shall implement a training plan for all personnel to effectively implement the SA8000 Standard as informed by the results of risk assessments. The organisation shall periodically measure the effectiveness of training and record their nature and frequency.
9.9.1 組織應(yīng)按照風(fēng)險(xiǎn)評(píng)估結(jié)果為全體員工實(shí)施培訓(xùn)計(jì)劃以便有效執(zhí)行SA8000標(biāo)準(zhǔn)。組織應(yīng)定期測(cè)定培訓(xùn)效果，并記錄它們的性質(zhì)和頻率。
9.10 Management of Suppliers and Contractors
9.10供應(yīng)商和分包商管理
9.10.1 The organisation shall conduct due diligence on its suppliers/subcontractors, private employment agencies and sub-suppliers’ compliance with the SA8000 Standard. The same due diligence approach shall be applied when selecting new suppliers/subcontractors, private employment agencies and sub-suppliers. The minimum activities for the organisation to fulfil this requirement shall be recorded and shall include:
9.10.1 組織應(yīng)對(duì)其供應(yīng)商/分包商，私營(yíng)職業(yè)介紹所和下級(jí)供應(yīng)商進(jìn)行盡職調(diào)查，以確定符合SA8000標(biāo)準(zhǔn)。同樣的盡職調(diào)查也應(yīng)應(yīng)用于選擇新的供應(yīng)商/分包商，私營(yíng)職業(yè)介紹所和下級(jí)供應(yīng)商。該組織履行此要求最低活動(dòng)應(yīng)被記錄且包括：
a) Effectively communicating the requirements of this Standard to senior leadership of suppliers/subcontractors, private employment agencies and sub-suppliers;
a) 和供應(yīng)商/分包商、私營(yíng)職業(yè)介紹所，下級(jí)供應(yīng)商對(duì)于本標(biāo)準(zhǔn)的要求進(jìn)行有效的溝通；
b) Assessing significant risks of non-conformance by suppliers/subcontractors, private employment agencies and sub-suppliers. [Note: an explanation of “significant risk” is found in the guidance document];
b) 對(duì)供應(yīng)商/分包商、私營(yíng)職業(yè)介紹所，下級(jí)供應(yīng)商不符合之處帶來(lái)的重大風(fēng)險(xiǎn)進(jìn)行評(píng)估；（注：“重大風(fēng)險(xiǎn)”的解釋可以在《指導(dǎo)文件》中找到。）
c) Making reasonable efforts to ensure that these significant risks are adequately addressed by suppliers/subcontractors, private employment agencies and sub-suppliers and by the organisation where and when appropriate, and prioritised according to the organisation’s ability and resources to influence these entities; [Note: an explanation of “reasonable effort” is found in the guidance document]; and
c) 以合理努力確保這些重大風(fēng)險(xiǎn)已經(jīng)被供應(yīng)商/分包商、私營(yíng)職業(yè)介紹所、下級(jí)供應(yīng)商充分解決，或在適合的時(shí)間地點(diǎn)有組織進(jìn)行解決，并根據(jù)組織的能力和資源按優(yōu)先順序影響這些實(shí)體。（注：“合理努力”的解釋可以在《指導(dǎo)文件》中找到。）
d) Establishing monitoring activities and tracking performance of suppliers/subcontractors, private employment agencies and sub-suppliers to ensure that these significant risks are effectively addressed.
d) 建立審查活動(dòng)并追蹤供應(yīng)商/分包商、私營(yíng)職業(yè)介紹所、下級(jí)供應(yīng)商的實(shí)施情況以確保這些重大風(fēng)險(xiǎn)有效地得以解決。
9.10.2 Where the organisation receives, handles or promotes goods and/or services from suppliers /subcontractors or sub-suppliers who are classified as home workers, the organisation shall take effective actions to ensure that such home workers are afforded a level of protection substantially equivalent to that afforded to the organisation’s other workers under the requirements of this Standard.
9.10.2 當(dāng)組織接收、處理或推銷來(lái)自被歸類為家庭工人的供應(yīng)商/分包商或下級(jí)供應(yīng)商的貨物和/或服務(wù)時(shí)，組織應(yīng)根據(jù)本標(biāo)準(zhǔn)的要求采取有效的行動(dòng)以確保給予這些家庭工人和該組織中的其他工人同等且充分的保護(hù)。
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